FAQ

I am not accepting new clients at this time. However, if you believe I am the best fit for you, please contact me to be added to my waitlist.

I work exclusively with adults for individual and couples work. I am only licensed to work with Texas residents. 

I have flexible hours, and they often depend on the day of the week. I maintain an exclusively virtual schedule on Mondays and Fridays. For in-person sessions, I have times on Tuesdays, Wednesdays, and Thursdays.

I occasionally offer evening appointment times because I know it can be necessary for busy, working professionals… but these time slots go fast!

It varies. For individuals, I offer both 50-minute and 90-minute sessions. You can choose the session length based on what makes the most sense for you.

For couples, I offer 90-minute sessions and “marathon” length sessions of about 3 to 4 hours total.

Discernment counseling is unique, and those sessions are about two hours long.

It varies, mostly by session length and type.

For individuals, I offer two options: 50-minute sessions for $120… or 90 minutes for $180.

For couples, I charge $250 for the initial consultation session with a couple and $200 for each couples session after that. For “marathon” couple sessions I charge $120 per hour.

Fees for discernment counseling are $250 per session. Because each session stands alone and you are not committing to more than one session at a time, discernment counseling can cost anywhere from $250 (only one session) to $1,250 (five sessions).

When we develop our plan for future sessions, we can talk about what is right for you considering your goals, your availability, and what you can afford.

I don’t take any insurance. I have some strong opinions about health insurance.

Insurance companies often require me to provide diagnostic information to them, and this requirement doesn’t often make sense for the population with which I work. I most often work with couples and individuals adjusting to challenging life circumstances like divorce, which isn’t something I want to pathologize by providing a diagnosis. I’ve also found that insurance often doesn’t provide coverage for couples therapy, discernment counseling, or group therapy, all of which are things that I often offer.

I know that you may want to use your insurance if you have it, and you should! I can provide you some referrals to other therapists who do take insurance. Sometimes I offer time-limited sliding-scale rates where I shift my standard rate down closer to what you might have paid as a co-pay. If this is something you are interested in, let me know, and we will discuss it. I never want anyone to go without the counseling they can benefit from just because of the cost.

Yes.

Under the federal “No Surprises Act,” health care providers (including licensed professional counselors like me) need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” for the total expected cost of any non-emergency services and you will be provided with a Good Faith Estimate in writing at least one business day before your first appointment.

Because I am not in-network with any insurance panels, all therapy sessions with me are considered “out-of-network” or self-pay. So, before we begin working together, I will provide you with a general “Good Faith Estimate” explaining how much your care will cost and outlining my rates for all services. Please note, it is difficult to determine the true length of treatment for mental health care, and each client has a right to decide how long they would like to participate in mental health care, therefore your initial Good Faith Estimate may indicate that your total costs are “TBD” or may include a calculation aligned with a schedule we have discussed generally, but not actually scheduled yet. It is my practice to communicate regularly with my clients about what they think is needed regarding session length, frequency, and eventual termination, and we generally decide together when and what sessions to schedule out.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Surprise Billing Disclosure Notice

Call me at (830) 215-8923 or email me at kdjennett@gmail.com.

I offer free 20-minute phone consultations if you want to hear my voice and see if we are a good fit before scheduling a session. I am also okay with just communicating by email and meeting you for the first time at our initial session.

They sure do! It’s up to them if they do their homework, though. I can’t make you do it.

If I give out homework, it’s because I think it will be beneficial and help facilitate the change that you’re seeking. Here’s a secret: Change isn’t really what happens in our actual sessions together; it’s what you do IN BETWEEN our sessions.

I have a Master of Arts in Professional Counseling from Texas State University, am a Licensed Professional Counselor, and am a National Certified Counselor.

I have completed Levels 1 and 2 of the Gottman Method Couples Therapy training.

Prior to entering the counseling profession, I spent over 10 years working in a family law office in a variety of roles, from receptionist to paralegal. I have also spent several years working in foster care as a case manager and conducting home assessments.

Having been in therapy as a client SEVERAL times before, I know how scary it can be to make that initial call or set up that initial session.

The thing is, once you get here, you might find that it’s not all that scary. Our office is homey and comfortable.

In general, therapy is where you get to talk with a person who has a big heart, good listening skills, and quality professional training on how to facilitate change. With me, you get to talk with a person who is authentic and curious about you and your relationship.

I’ll ask you lots of questions. I’ll listen to your answers. I’ll challenge you to think deeply and feel fully. I’ll sit with you as you struggle through tough decisions. And I’ll collaborate with you on the changes you want to make in your life.

No, I haven’t. My passion for divorce issues actually comes from my over 10 years’ prior experience working in a local family law office. After communicating with countless individuals going through or considering divorce and working as a paralegal on many different kinds of divorce and child custody cases, I realized that I wanted to help people through this process in a different way.

My work as a paralegal was always very analytical and detail-oriented, while my work as a counselor allows me to connect with people emotionally as they journey through this difficult and painful experience. My analytical and detail-oriented side is never far from the surface, so I still bring with me the knowledge that working through family legal cases is fundamentally sensitive and challenging.

That’s up to you. New Braunfels is a small town, so it’s possible our paths may cross in public or other social situations.

If that happens, I will protect your confidentiality. I will not greet you or acknowledge you in any way.

If YOU want to greet ME, that’s completely your choice. Even if you decide to greet me, our therapeutic relationship comes first, and I will refrain from any conversation that touches on that connection.

Have to? – no. You certainly can if you want to. Rarely do I have someone choose to lie down during a session. That kind of psychotherapy is really more for TV and movies than real life. When appropriate, I actually offer walk-and-talk therapy for clients, which is the opposite of lying on a couch for therapy.

In sessions with me, I want you to feel comfortable, so that includes options for sitting, lying down, standing, or even walking. Our room will have a comfortable couch for in-person sessions that you can lie down on if that’s your preference. You can choose to lie on your own couch for virtual sessions and be comfy as you like.